Lock-Down Deliveries - Shipping twice a week.
While social distancing restrictions are in force in the U.K. shipments will be sent out twice a week on Mondays and Fridays. This is so that the UPS man will come just twice a week - reducing the number of visits he has to make.
- You can take advantage of our Free Shipping within the UK when you spend £30 or more.
When you have made your selection of pots, just select Free Shipping at the Checkout.
Delivery by UPS, DHL or Hermes.
Various carriers are used depending on which one can collect at the time orders are placed. Orders are usually shipped within 24 hours. All items are securely packed with many layers of paper and extra padding where needed.
In the UK the shipping of the pottery is charged at a rate of £7.50 per 5kg of pots, with a minimum charge of £7.50.
(Highlands and Islands & Northern Ireland will incur a higher charge.)
We ship worldwide.
International orders are charged at various rates according to weight and distance. You can get a quote for your shipping costs from your Shopping Cart, before the Checkout.
Delivery by Royal MailUK Standard - Medium Parcel Rates:
International Orders - Surface Mail
Sent by Royal Mail - Surface. International surface shipping delivery times range from 2 weeks (to Western Europe) up to 12 weeks (to Australia). At present the Gallery will only ship items to the EU, USA & Canada, Australia & New Zealand. If you want something shipped across the wider world please contact me at firstname.lastname@example.org.
Surface Shipping Rates:
Come to pick up your purchase from the pottery. Please contact Chris to arrange a convenient date and time to visit in order to collect your purchase.
Delivery is normally Monday to Friday only.
Urgent orders can be dispatched on a next day service. Phone 01768 896421 or email email@example.com before 12 noon, Monday to Friday, and add £6.00 to the standard delivery charge.
Saturday delivery can also be arranged at an additional cost. Please telephone for details.
Alternative Delivery Instructions
Orders are normally sent to the home address of the person placing the order. If you wish to take delivery at work or have the order delivered to a neighbour or relative who will take delivery on your behalf, please complete the 'Delivery Address' panel on the order form, or let us know at the time of ordering by phone.
The panel may also be used to send your gifts direct to friends and relatives. You can also include a message at the Checkout.